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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katrina Wolfrum

Katrina Wolfrum

March 27, 2025

5  out of  5
rating by Katrina Wolfrum
"State farm in Grangeville Idaho is a great place to go through if you are local. Alayna in the office is very knowledgeable and easy to work with."
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Samantha Poxleitner

February 20, 2025

5  out of  5
rating by Samantha Poxleitner
"Rachel has always been so knowledgeable and helpful anytime I have had questions. She really goes above and beyond for her customers! Highly recommend!"
We responded:
"Hi Samantha! Thank you so much for your lovely review! Please reach out anytime. - Rachel"
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Olivia Nichols

February 16, 2025

5  out of  5
rating by Olivia Nichols
"I had a great experience with Alayna at Grangeville’s State Farm. She was very helpful and knowledgeable!"
We responded:
"Thank you, Olivia! I am so glad Alayna was able to help you. - Rachel"
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Cherie Kennedy

January 22, 2025

5  out of  5
rating by Cherie Kennedy
"Very prompt & responsive in our request to changing the policy."
We responded:
"We’re happy to hear that our team was prompt and responsive with your policy changes. If you need anything else, feel free to reach out! - Rachel"
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Colleen Skillings

January 22, 2025

5  out of  5
rating by Colleen Skillings
"Rachel was great working with me to see I have the coverage I need. If you are looking for a great caring agent I would recommend her."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our team and that we could help you find the coverage you need. Your recommendation means a lot to us, and we look forward to assisting you again in the future! - Rachel"
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Flynn Newton

January 21, 2025

5  out of  5
rating by Flynn Newton
"Shoutout to Alayna! Always a welcoming presence when I go in for insurance matters. Professional and helpful, but friendly and fun to talk with at the same time."
We responded:
"Thank you, Flynn, for the kind review! I am glad Alayna was able to give you such amazing service. "
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Josiah Silva

January 20, 2025

5  out of  5
rating by Josiah Silva
"Alayna is very professional and extremely helpful!!!"
We responded:
"Thank you, Josiah, for your amazing feedback! I am glad that we were able to give you the help you needed with your insurance needs, give us a call should you need any further assistance! –Rachel "
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Holly Cox

January 3, 2025

5  out of  5
rating by Holly Cox
"Anna is a wonderful person to work with. She stick to the issue until it’s resolved! She is very cheerful and awesome to work with. Thank you, Anna!"
We responded:
"Thank you, Holly, for your review and kind words about Anna and your experience with our office! I am pleased to hear that we were so helpful to you, give us a call should you have any questions! – Rachel"
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Susanne Moore

December 20, 2024

5  out of  5
rating by Susanne Moore
"Alayna was very professional and extremely helpful with my questions. The office got back to me within an hour about adding car rental insurance to my policy. Thanks Alayna"
We responded:
"Thank you, Susanne, for your thoughtful review about your experience at our office! I'm delighted to know we could assist you. If you have any questions, don't hesitate to reach out! – Rachel"
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Sue Ervin

December 19, 2024

5  out of  5
rating by Sue Ervin
"Thank you soooooooo much Alayana for taking such good care of me and my insurance needs!! Merry Christmas to all of you!! XOXOXOXO 💜"
We responded:
"Sue! I appreciate your kind words and review of our office, and I am pleased to hear that we were able to help you with your insurance needs. Feel free to give us a call should you need any further assistance! – Rachel"
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Stephanie simons

December 19, 2024

5  out of  5
rating by Stephanie simons
"Alayna is consistently very nice to talk to and sends reminders to pay my bills multiple times. It's very thoughtful and necessary for me. In an age of cold data,this office keeps the humanity exchange alive with their customers. Thank you Alayna and State Farm."
We responded:
"Thank you, Stephanie, for your review and kind words! I am pleased to hear that Alayna, and our office were able to give you the assistance you needed with your insurance plans. – Rachel"
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Anne Spohnhauer

November 19, 2024

5  out of  5
rating by Anne Spohnhauer
"5 stars for State Farm, Grangeville! Whether I'm calling the office for information or making a payment and dealing with Anna or visiting the office for a new account and dealing with Rachel, the experience is always top-notch, professional, efficient, and courteous!"
We responded:
"Thank you for your kind words and review of our office! I am pleased to hear that we could help you out and give you all the information you were looking for. Feel free to give us a call with any questions or concerns! – Rachel"
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Paul Owen

November 8, 2024

5  out of  5
rating by Paul Owen
"I want to thank Rachel and her staff for A great job and assisting me in getting my vehicle repaired. Being new to the area, their recommendations were much appreciated"
We responded:
"Paul, thank you for taking the time to share your experience! We're delighted to hear that our team were able to assist you with your vehicle repair. It's great to know that our recommendations were helpful as you settled into the area. If you ever need anything else, don’t hesitate to reach out. Welcome to the community!"
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Jenna Watkins

November 8, 2024

5  out of  5
rating by Jenna Watkins
"Rachel is so nice & chill. :) She saved me a bunch of bread. $$$"
We responded:
"Jenna, we are so happy we were able to help save you some money! Thank you for your review! "
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Cole Byassee

November 7, 2024

5  out of  5
rating by Cole Byassee
"Anna helped me get better vehicle coverage at a better rate when I switched from Geico"
We responded:
"Thank you, Cole! We're thrilled to hear that Anna was able to assist you in finding better vehicle coverage at a more competitive rate. Your satisfaction is our top priority, and we appreciate you choosing us over Geico. If you have any further questions or need assistance in the future, feel free to reach out. "
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JD Case

November 7, 2024

5  out of  5
rating by JD Case
"The service and patience is top of the line! 100% recommend."
We responded:
"Thank you so much for your kind words! "
Profile photo of Anna Cordray

Anna Cordray

September 9, 2024

5  out of  5
rating by Anna Cordray
"Rachel is great, I asked her to see if I could get a better insurance rate with State Farm, and turns out I got a cheaper rate with better coverage than what I had with a different insurance company! 10/10 recommend Rachel to review and compare coverages and prices! Very prompt, professional service"
We responded:
"Thank you, Anna! We are so glad to hear this! "
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Cora Nelson

September 3, 2024

5  out of  5
rating by Cora Nelson
"Amazing agent AND person! She’ll take great care of you and your insurance needs."
We responded:
"Thank you, Cora! "
Profile photo of Dalton Chatfield

Dalton Chatfield

September 3, 2024

5  out of  5
rating by Dalton Chatfield
"I was driving home late one night on the highway when all of a sudden a deer jumped out in front of me, I didn’t have time to react and hit the deer square on. I pulled to the side of the road and got out to look at the damage to my car. It was billowing smoke and the entire front end was smashed, far from drivable. I ended up having to call a tow truck and in the following days I figured out my car was totaled. I had no idea what I was going to do as my car was my only mode of transportation and I have to commute for work. I called up Rachel and she helped me arrange a rental car that I could drive for a few weeks until I could figure out how to get a new vehicle. She answered all of my questions and helped ease my concerns. She walked me through the process and explained how State Farm would reimburse me for my totaled car. Without Rachel’s help I wouldn’t have had transportation to and from work in order to support myself. Super thankful to have an agent like Rachel looking out for me and helping with all my insurance needs. I would highly recommend Rachel at State Farm to get the best insurance and save money in the process!"
We responded:
"Thank you for your kind review, Dalton. We truly appreciate your positive feedback about our office. Your satisfaction is our priority, and we are committed to providing exceptional service. We value your support and look forward to serving you again in the future!"
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Susan Rusk

September 3, 2024

5  out of  5
rating by Susan Rusk
"What I love about this place is that all of these ladies work so hard for their clients. They are both professional and down to earth, easy to talk to, talented, knowledgeable and kind. I'm very grateful that Rachel is working so hard to become a valuable community asset for grangeville."
We responded:
"Susan, we wanted to express our sincere gratitude for your kind review on Google. It means a lot to us that you took the time to share your positive experience with our office. Your feedback is invaluable to us and motivates us to continue providing exceptional service."
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Shawanee Sheahan

September 3, 2024

5  out of  5
rating by Shawanee Sheahan
"Wonderful, friendly people! Great prices!"
We responded:
"We are so glad to hear that, Shawanee!"
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Jessica

September 3, 2024

5  out of  5
rating by Jessica
"Rachel is amazing! Always helpful, knowledgeable, and quick to respond. She takes the time to thoroughly explain which insurance options best fit my needs, so I feel confident with her guidance. Highly recommend!"
We responded:
"Thank you so much for taking the time to leave a kind review on Google. Thank you, Jessica! We truly appreciate your positive feedback and are thrilled to hear about your wonderful experience with our office."
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Mahaley Graham

September 3, 2024

5  out of  5
rating by Mahaley Graham
"Very knowledgeable and very prompt with calling back. I appreciate having a real person I can see when I need help with claims and service."
We responded:
"Thank you for your kind review Mahaley! We always apricate hearing your positive experience with our office!"